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Post in Customer Support
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MissQuinzel
NEWCOMER I Rouge
‎09-01-2020 02:25 PM
‎09-01-2020 02:25 PM

received a foundation that has exploded inside the lid

Hi I received my Marc Jacobs re(Marc)able today in the mail and when I opened the package all seemed fine until I removed the lid and saw this. what can I do?

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LaurieBT
MOD Rouge
‎09-01-2020 03:24 PM
‎09-01-2020 03:24 PM

Re: received a foundation that has exploded inside the lid

Hi @MissQuinzel,

 

I'm so sorry to see this! I'll send you a message shortly to assist.

 

Best,

Laurie

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  • 1 reply
  • ‎09-01-2020 02:25 PM
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