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Post in Customer Support
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Anonymous Insider

read more not working

When using the app, the read more doesn’t work. So i can’t expand and read any responses. Even my own. Is there a fix for this? Or is Sephora going to update the app to address this? I’m using the latest iOS

RE: read more not working

Me tooo! I have to go on my laptop to see full comments. Maybe it’s an iPhone thing.

RE: read more not working

I have the same problem as well on my iPhone. I’m reading in the Groups section.

I see a lot of people saying that, it works fine for me.

I see a lot of people saying that, it works fine for me.

RE: read more not working

i have the same problem! cannot read more on community post comments on the iphone.

Re: read more not working

Hi @Anonymous. So sorry for any inconvenience. I will share this feedback with our IT team. Where specifically are you using the 'read more..." link. Is it with chats? product pages? reviews? Or is this function totally unavailable.

xo,

jamila

Anonymous Insider

RE: Re: read more not working

@JamilaBT any ideas for solutions?
Anonymous Insider

RE: Re: read more not working

Hi! It’s in the app, on the communities/groups pages. If someone’s response is too long, you just can’t read it. I use the latest iOS and my app is up to date.
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