not one sample I asked for

[maddycakes25]

So I ordered some Christmas gifts from Sephora and I had picked some fragrance samples to come with my order and I did not get one fragranceI feel like they just sent the first samples they could find and I'm not at all impressed. Like seriously Sephora it says in my order what samples I picked and I did not get a single one of the samples I requested which is disappointing because I was so excited for the Yves Saint Laurent perfume. They sent me a glam glow product as well which I'm allergic to and never would've picked.

[JamilaBT]

Hi @maddycakes25. So sorry about this. Samples are subject to substitutions as your selections may be unavailable at the time your order is fulfilled. So sorry about any inconvenience.

xo,

jamila

[canadaj]

Same problem. Messaged them on Facebook. I they came back with a whole 75 points. I said thanks but no They agreed and they sent me one of the festival bags ((12 samples)). Speak out. Dont let them get away with this. If we do I think they will make sure are getting there samples!!!