Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

not able to use my rewards points

IMG_7361.png

โ€ƒ

i have 562 rewards points but when i try to redeem them for any of the 100-500 point items it wonโ€™t let me add them to my bag. how do i fix this so i can use my points because right now i am unable to click the button to add anything?

1 Reply

Re: not able to use my rewards points

@majorgensen If you have merchandise added to your basket and you're not able to add Beauty Insider Rewards from the first page of checkout, please contact us via phone at 1-877-737-4672 or via our live chat prior to submitting your merchandise order so we can make sure they're included. Thanks!

Conversation Stats
  • 1 reply
  • 2155 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
  • IMG_7361.png