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Post in Customer Support
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Chynie
NEWCOMER I
‎04-24-2017 04:55 PM
‎04-24-2017 04:55 PM

missing and empty packages

I placed 3 orders, one before the VIB sale and 2 during the sale and only got package. The one before the sale never came. And I received my third package today only to see nothing in there except for the three free samples. Never more disappointed in Sephora.

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NikkoBT
ALUM II
‎04-24-2017 05:30 PM
‎04-24-2017 05:30 PM

Re: missing and empty packages

Hi @Chynie,

 

I'm so sorry to hear your order arrived to you in that condition. I'll send you a PM shortly to assist you. 

Cheers!
Nikko
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  • ‎04-24-2017 04:55 PM
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