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Post in Customer Support
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ZSahar
NEWCOMER III Rouge
‎11-15-2018 04:57 PM
‎11-15-2018 04:57 PM

how do you return a brush that's used?

I just got a brush that I used with eye liner gel, but I really don't like it. how do I return it with the gel on it? should I clean it or just take it as it is?
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JaneanBT
ALUM II Rouge
‎11-15-2018 06:39 PM
‎11-15-2018 06:39 PM

Re: how do you return a brush that's used?

Hi @ZSahar, 

 

I am sorry that this brush did not work out for you. The item can be taken in as is. Please make sure that you have your invoice or receipt so that we can process the refund or exchange successfully. Thanks! 

 

Best Wishes,

 

Janean

 

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ZSahar
NEWCOMER III Rouge
‎11-15-2018 08:31 PM
‎11-15-2018 08:31 PM

thank you!

thank you!
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1 Reply
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  • ‎11-15-2018 04:57 PM
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