Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

delivery issue

image.jpg

image.jpg

image.jpg

hi @CustomerService, I placed an online order and got it delivered today. However, the packaging of my product looks like it has been opened before. Also, I haven’t received my second free sample either, this happened to me last time too. I have also attached the photo of my product. The product itself doesn’t look like it has been used before but i also don’t wanna risk it for health measure.Thank you

Re: delivery issue

@Jappanbeling12 Oh no! I'll send you a PM.

1 Reply
Conversation Stats
  • 1 reply
  • 269 views
  • 0 Hearts Given
  • 2 Contributors
Photos3
  • image.jpg
  • image.jpg
  • image.jpg