damaged product

[camitorrescass]

i receiveid my highlighter damaged. Is there a way to get an exchange? 

[keelybt]

@camitorrescass I'm sorry to see that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[camitorrescass]

here is my order number 

[keelybt]

@camitorrescass I have removed your order number from your post as we do not recommend posting that publicly. You can adjust your account settings (the gear icon) on a desktop or mobile web browser, not the app. 

[camitorrescass]

I think i can receive private messages now