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Post in Customer Support
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MariHern
NEWCOMER I Vib
‎08-03-2024 04:23 PM
‎08-03-2024 04:23 PM

customer support

one of my two palettes that I bought broke in transit. I don't know what to do or who to contact. the chat on here is never working for me. What should I do? 20240803_160214.jpg

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LaurieBT
MOD Rouge
‎08-03-2024 04:42 PM
‎08-03-2024 04:42 PM

Re: customer support

Hi @MariHern,

 

I'm sorry to see this! You may send myself or any other Moderator a private message with your order number and we will be happy to look into this for you. Alternatively, please contact our live chat here or call 1-877-SEPHORA (1-877-737-4672) for assistance. If the chat page says it's unavailable, please keep the page open for a few minutes until the next agent becomes available. 

 

Best regards,

Laurie

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  • ‎08-03-2024 04:23 PM
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