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Post in Customer Support
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can't access my profile?

Hi,

 

I keep trying to update my profile, and every time I click on it, it tells me the page isn't available.  Is there a way I can get it?  I had a profile on the OLD beauty boards, but can't access it on the new ones, and I'd like my 50 points.

 

Thanks!

Rachel

Screen Shot 2017-09-03 at 10.59.48 AM.png

Re: can't access my profile?

Hi racheydee,

 

Oh no! Please send me a message with your registered email address as I am not able to view your current profile. Thank you and I look forward to your reply! 

❤️ Melissa

Re: can't access my profile?

Hi Melissa--

 

I got the same error message when I clicked on your name! I'm not sure what's happening!

Re: can't access my profile?

Hi racheydee,

 

I previously reported this and our IT department is looking into it! Thanks for your patience everyone! 

❤️ Melissa

RE: Re: can't access my profile?

I was able to get it done from my phone! Thanks!
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  • Screen Shot 2017-09-03 at 10.59.48 AM.png