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Post in Customer Support
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lindsayyann
NEWCOMER I Insider
‎08-14-2018 06:30 AM
‎08-14-2018 06:30 AM

broken product in online order

Just recieved a large order in the mail. Thankfully my other products are fine despite damaged exterior packaging, but the Becca highlighter is completely shattered. Can I get it replaced at my nearest Sephora store?

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PenelopeBT
ALUM II Insider
‎08-14-2018 08:49 AM
‎08-14-2018 08:49 AM

Re: broken product in online order

Hi @lindsayyann,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

 

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  • 1 reply
  • ‎08-14-2018 06:30 AM
  • 258 views
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