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205,088 Posts
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Where is your birthday indicated in your account?
Where in your account does it indicate your birthday? I just want to
check if mine is entered in correctly. I can't seem to find it anywhere
on my account. Thank you!
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Hi Orchid1, Your birthday is not indicated on your onli...
Orchid1 wrote: Where in your account does it indicate your birthday? I
just want to check if mine is entered in correctly. I can't seem to find
it anywhere on my account. Thank you! Hi Orchid1, Your b...
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Purchases Missing
I had emailed about this issue a while back and never got a response. I
purchased a GHD Scarlet flat iron, some philosophy products, and a bare
escentuals gift set on December 19, 2011 (totaling $305 ...
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Re: Purchases Missing
BeautyBanker wrote: I had emailed about this issue a while back and
never got a response. I purchased a GHD Scarlet flat iron, some
philosophy products, and a bare escentuals gift set on December 19, ...
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Re: Purchases Missing
I made a purchase last weekend for about $350 and used my Beauty Insider
card and it still hasn't shown up. Is that the usual amount of time it
takes to show up?
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Free Origin, does skincare container work, too?
Hi, I just got an email about Origin Earth Day Trade-In Event. I am
beyond excited since it's a waste to throw away high quality containers.
However, it says any cosmetic containers. Can I trade in sk...
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Hi beautytester, You shouldn't have a problem turning t...
Hi beautytester, You shouldn't have a problem turning those in, however
I would recommend contacting your local Sephora just to make sure that
it's alright :-).
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Re: Hi beautytester, You shouldn't have a problem turning t...
I know its 1 per client, but I feel better recycling those pretty jars
and bottles at Sephora or Origin rather than it being unceremoniously
dumped in a dirty recycle bin with stinky beer bottles etc. (recycle
snob?)
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Re: Hi beautytester, You shouldn't have a problem turning t...
@Makeupobsessed Yes, that's true! They are all being recycled so it just
has to be a cosmetic product. @Beautytester It is one per client, so you
may want to double check with the store. I'm not sure ...
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Re: Hi beautytester, You shouldn't have a problem turning t...
When I called a Macy's that has origins, they told me it didn't matter
what u brought in.
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Re: Hi beautytester, You shouldn't have a problem turning t...
Sweet! Lastly, is this going to be a yearly kinda thing or just one
time, because if there's some sort of recycle promo next year, I will
remember not to throw out the empty jars (instead of painstaki...
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Broken seals on Bliss 500 point prize
I redeemed 500 points for the Bliss prize on one of my recent orders. I
just opened the containers to make sure they were sealed, after hearing
others had issues with it. My triple energizing cream wa...
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Hi Hleighj. I'm sorry to hear that! I haven't about thi...
Hi Hleighj. I'm sorry to hear that! I haven't about this issue with the
Bliss 500 point perk. I'm not sure if the cream should have a seal on
it, but I can check. I will send you a message to help.
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Grand Opening of Sephora in my city?
So tomorrow is the grand opening of the Sephora in my city. The mall is
open at 10 am and the mall is 15 minutes away from my house. If I'm one
of the first 50 people to line up at the grand opening I...
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Hi Jenbird. How exciting! It really varies on how many p...
Hi Jenbird. How exciting! It really varies on how many people show up
and by what time they have 50 people, so I would say earlier is
definitely better. The gift cards are usually distributed right aw...
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Hi jenbird - I don't really know much about the opening,...
Hi jenbird - I don't really know much about the opening, so can't really
help you too much there. Can tell me I'm super envious, I know that one
just opened near me, don't know when though and that up...
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Re: Hi jenbird - I don't really know much about the opening,...
Hey Jenbird - I was wondering how you made out at the Sephora opening
yesterday (friday) Keep hoping you got a $100.00 gift card.
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Expiration Dates?
Do any of the products sold at Sephora have expiration dates printed
somewhere on the packaging? I'm not very good at remembering when its
time to toss my makeup and everybody has different ideas of w...
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There should be a little symbol that says how many months...
There should be a little symbol that says how many months it's good for.
It looks like this: I usually go by whether or not it looks/smells weird
though.
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store credit/ gift ard
Hello, So I bought a few things with a store credit card and I dont like
them so i want to return them and buy a gift card with the money I get
back cuz i prefer ordering online..... so ya ^_^
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Re: store credit/ gift ard
Hi foxshalaan, I would recommend contacting your local sephora to see if
they are able to issue you a refund onto a black Sephora gift card,
which can be used online :).
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vibfresh coupon needs min
I am trying to use the VIBFRESH code for my purchase and it says "A
minimum merchandise purchase is required to redeem this promotion. Gift
certificates are not valid towards minimum purchase." I have...
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Hello demisxn, I'm sorry about that! I've forwarded you...
Hello demisxn, I'm sorry about that! I've forwarded your feedback
regarding the promotional code and invite you to please contact us by
phone(1-877-SEPHORA option 2) in the meantime. A representative ...
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Hi Holliegolightly. Oh no! I will be happy to help you w...
Hi Holliegolightly. Oh no! I will be happy to help you with that. I will
send you a private message with more information.
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Problems with order on new site
I recently placed an order online. I picked out 3 free samples and used
the promo code for the free Lucky Magazine subscription. I reviewed my
order and the samples and the magazine were in my cart. A...
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Re: Problems with order on new site
Hi angibaby94, I'll send you a message to follow up and see what I can
do. 🙂
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Hi ladies, There are different VIB offers going out thr...
Hi ladies, There are different VIB offers going out throughout the day
for our VIB clients in the US. They are available online with any $25
purchase or more. If you are having any issues placing your...
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The VIB promos are usually $35. I have not received any...
The VIB promos are usually $35. I have not received anything for
VIBFRESH, what is it?
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Re: The VIB promos are usually $35. I have not received any...
Weird. Are you a VIB yet? VIB codes only work for VIBs.
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Re: The VIB promos are usually $35. I have not received any...
It's got three Fresh products in it. I have $283 in the cart ($50 of it
from Fresh), so it seems like something is wrong with it.
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Store credit?
Hi, I have a store credit from a free standing sephora....can tht be
used towards an online purchase? I want something that is only
available.online and not in any store as far as the website is conce...
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Hi Makeupobesessed, The merchandise store credit cards...
Hi Makeupobesessed, The merchandise store credit cards (white gift
cards) are not able to redeemed or processed on Sephora.com. We are very
sorry for the inconvenience and I hope that this information is helpful.
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Is shipping to Canada not available right now for online orders?
The checkout will only let me choose a US address, not a Canadian one.
HELP!
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Hi PemelaRiley, At the time we are currently making some...
PamelaRiley wrote: The checkout will only let me choose a US address,
not a Canadian one. HELP! Hi PemelaRiley, At the time we are currently
making some improvements to the Canadian Checkout and it is...
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Birthday gift redemtion?
So my birthday is at the begining of next month but the card about the
gift has already come. Should I be worried? does it go two weeks before
and after the date? Or is it like it says, and redeemable...
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