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201,187 Posts
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More sales
I feel like there should be a discounted section in store for makeup
about to be discontinued or used
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Makeover?
If you would want a makeover deal how much is it and could u just get
one thing done to you like eyelashes if u don't know how and you don't
know someone who does?
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Re: Makeover?
Hi @Anonymous, At most of our stores, we offer a 45-minute full-face
makeover with one of our Beauty Advisors and it is complimentary with a
$50 minimum purchase or $50 Gift Card redemption. We also o...
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Re: Makeover?
Sephora has classes but you would have to find a location nearest to you
if possible. Another way is finding a salon that does lash extensions or
false lash application.
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VIB Welcome Kit
When I made an account online, I didn't receive a card but used the app.
Now that I am a VIB, can I use the VIB card when I purchase something in
stores to obtain my points? Is it linked to your account?
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Re: VIB Welcome Kit
Hi slfang, Yes! You can use your VIB card in stores:) I am also going to
send you a message to verify that we have the correct VIB card on file.
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BIRTHDAY GIFT
Today is my birthday and when I went to redeem my free gifts I noticed
that the shipping isn't free so do I need to pay for that? And is it
possible that I go to the store to redeem it a few days past my
birthday?
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Re: BIRTHDAY GIFT
Happy Birthday Kav01! It looks like everyone answered your post:) It is
redeemable within your bday month and I am sure that the store would not
have any issues letting you redeem it a few days late. ...
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RE: BIRTHDAY GIFT
You can ask one of the ladies in Sephora . I know you still get your
birthday gift a few days later online.
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Bringing a conversation from BT over to BIC
Hello,I was wondering if we could get the Unicorns: Wanted and Sightings
2.0 over to the new
BIC?https://community.sephora.com/t5/Beauty-Confidential/Unicorns-Wanted-and-Sightings-2-0/td-p/2727993
The...
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Re: Bringing a conversation from BT over to BIC
Hi @Samtian, Hmmm... Are you not seeing it in this Group? I am currently
viewing this thread in the Group Beauty Confidential >
https://community.sephora.com/t5/Beauty-Confidential/Unicorns-Wanted-and...
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Re: Points
That is correct! GWM29, the points will be added within 24 hours to your
account, if for any reason they are not added, please send me a message.
Thanks!
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Re: I only received thirty of the fifty free points and I did everything asked of me so why haven't I received them?
Hi Nirupa, It takes about 24 hours to see the points posted to your
account! If for any reason you do not see them reflected, please send me
a message and I will be happy to help.
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RE: I only received thirty of the fifty free points and I did everything asked of me so why haven't I received them?
I recently read that its takes 24hours to get the 20 points for the
profile pictures
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Invalid coupon code!
I am trying to add the idoleyes coupon code to my order and keep getting
"invalid coupon code" error message. I have met the purchase
requirements. This happens so often with codes that have multiple
options. Is there a fix? Very annoying.
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Re: Invalid coupon code!
Hi stelladee! I'm so sorry for the trouble you're having! Upon review,
it appears that the promotion code, IDOLEYES, is currently working and
is in stock. If you're still having trouble, please contac...
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Re: La Mer
Hi CocoY! 🙂 Each of our store's inventory varies so I recommend
contacting your local Sephora store to see if they have any information
if/when they will be carrying the brand, La Mer. Thank you! Always,
Danee
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Change in Banner Name
Hello! I was wondering how to change my banner name on my profile. It is
currently Caraciture (not sure where that came from) and I would like to
change it to Caracature or Caracatureofbeauty, but thi...
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Re: Change in Banner Name
Hi Caraciture, Once a username has been created, regretfully, it cannot
be modified. I'm really sorry about that! 😞 Always,Danee
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Authorization Unsuccessful
Hi there, I recently placed an order that is saying "Authorization
Unsuccessful" and am wondering how I can fix the issue? All my address
info is correct and it matches my billing info. It is being se...
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Re: Authorization Unsuccessful
Hi AmandaAdams, I will look into this for you then send you a PM 🙂
Always, Danee
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is it possible to change my birth year?
i recently checked my birthday on my profile and the date is correct but
the year is completely off.. would it be possible to change it to 2001?
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Re: is it possible to change my birth year?
Hi winnielynnn! I updated your bday year, you may need to log in and out
of your account in order to see the change!
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Rouge Event Confirmation
Hi I rsvped successfully for the fall preview event but did not receive
a confirmation email. How can I confirm that I am on the list? Thanks!
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Re: Rouge Event Confirmation
Hi @kimmien, I'm looking into this for you! I'll send you a private
message. Beauty On, Mali
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Re: Rouge Event Confirmation
Check your Junk mail. For some reason my confirmations from Sephora
always go to my junk mail even though I get all there other emails show
up in my regular account.
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RE: Re: Rouge Event Confirmation
Nothing in junk. Quite often mine go there too but sadly not this time.
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Unsuccessful Authorisation
I visited the states and could not wait to shop in Sephora, I spent
£1500 in store just in the past week and then places a £350 order
online. I am leaving USA tomorrow to return to the UK. I have not ...
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Re: Unsuccessful Authorisation
Hi Saahirah, Oh no! I will be glad to look into this and I will be
sending you a message shortly.
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Re: Unsuccessful Authorisation
"In reviewing our records, I see that our Orders Department declined the
order. You will need to contact us at 1-877-Sephora (1-877-737-4672) and
ask to speak with our Orders Department so that they c...
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