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n/a
Hola Mi nombre es Shakira Alomar Marrero. Actualmente soy estudiante de
maquillaje, estoy en el programa de Nicole Rodz que se llama MAKE- UP
BUSINESS PROGRAM, y como parte de los estudios es la compr...
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Re: n/a
@shaky29 We do not currently offer discounts for students. But as a
Beauty Insider member, you'll receive emails regarding all of our
promotions and offers and I recommend staying tuned to your emails!
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Missing samples/offers
I keep receiving my order with missing samples and/or reward. I assumed
it was a packing error the first time it happened but now I’m feeling a
little ripped off.
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Re: Missing samples/offers
Well it is a packing error especially if they don’t include a
substitute. This is typical though unfortunately, I haven’t seen a
sample in my last 3 to 5 orders maybe more. I’m someone who tries the
s...
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"No Bag Selected"
Quick question, please: I visited the Sephora in Baton Rouge and had a
lovely experience. However, on my receipt it states, "No Bag Selected"
three times. I was never offered a bag and not sure what t...
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Re: "No Bag Selected"
Hi @FleurDeLis850 We are currently having a Beauty Insider Challenge
where if you do not select a bag for your store purchase, you will be
rewarded 100 points if you are enrolled in our challenge. I'll take a
look then send you a PM.
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Re: "No Bag Selected"
Thank you! I did not enroll in that challenge until this morning after I
signed in to ask the question. It is all good! Appreciate you. Have a
great day.
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Adding points after purchase
I made a purchase but forgot to add my phone number.. can I get the
points added to my account if I have the receipt?
Spoiler (Highlight to
read)
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Re: Adding points after purchase
Hi! I need help adding points after purchase, my husband bought me a
couple of lipsticks and lip oils, but he didn't gave my info. Could
someone help me adding this to my points? I have the receipt.
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Re: Adding points after purchase
I’m just wondering why when i just spent more money on Sephora online,
and i also go into my local Sephora regularly — WHY am i not seeing my
points go up? At all? I feel like I’m seriously getting RIPPED OFF
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Negative Customer Service Experience
Hi All, I had the worst customer service experience via chat this
weekend. Super disrespectful and the supervisor disconnected me before I
could respond to her comments. Does anyone know how to reach ...
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Re: Negative Customer Service Experience
@Ataptap I'm so sorry for the confusion! The terms and conditions for
this promo do list that it is a one time use promo. I will send you a PM
for more information.
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Rewards Challenge
Spoiler (Highlight to read)Rewards ChallengeRewards ChallengeHow do we
get the Rewards Challenge points added to our account? I’ve ordered and
was supposed to get 200 points but never received them. please help
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Re: Rewards Challenge
@safffyyy The points should update within 24 hours. I will send you a PM
for more information.
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Can’t check out
For some reason I can’t check out it says “Unable to place your order.
Please verify that your card information and billing address are
correct” I have money in my account and everything was correct I...
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Re: Can’t check out
yeah same. i’ve tried like 10 times and checked all my info and it’s
correct
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