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201,165 Posts
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Re: Please help deleting my review
@HannaTuyet I've removed it for you. Please allow 24-48 hours for it to
be removed from the product page. Thanks!
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12
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12 Replies
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Re: Please help deleting my review
Hi, Thankyou for deleting my review. I’ve checked the page a few hours
later after the deleting request and it got deleted same day. I’ve tried
to submit a new review again but kept getting error for ...
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11
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11 Replies
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2 Replies
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Re: Please help deleting my review
Hi, can you help check to see if my review is went through for Dior
Capture Total Le serum? I clicked submitted yesterday but I didn’t see a
a message saying Thankyou or anything. The page was just empty.
Thankyou.
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1
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1 Reply
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Re: Please help deleting my review
@HannaTuyet, I'm sorry for the trouble! Yes, I see your review is
currently pending, and you should be able to view it on the site within
72 hours from the submission date, 2/20/25.
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0 Replies
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Re: Please help deleting my review
@HannaTuyet It looks like this may be a technical issue and I have
requested this be reviewed.
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7 Replies
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Re: Please help deleting my review
Good morning, I resubmitted my review for the Gucci Flora about 3 days
ago but i still don’t see it on the product page. Can you please check?
I need to submit it on time for Influenster. Thanks
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1
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1 Reply
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Re: Please help deleting my review
Hi @HannaTuyet, sorry, it looks like the review was unsuccessful due to
a technical issue. Please allow 3 business days before reattempting the
review. I apologize for the inconvenience this causes. Best, Laurie
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0 Replies
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Re: Please help deleting my review
Hi, I posted a review on the Gucci Flora a couple days ago. I need to
revise it. Can you remove the current review for me? thankyou.
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4 Replies
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Re: Please help deleting my review
@HannaTuyet I've removed it for you. Please allow 24-72 hours for it to
be removed from the product page. Thanks!
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3
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3 Replies
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Re: Please help deleting my review
Hi, I had just checked if my review on the Gucci Flora if it removed
from the product page yet and It has been 72 hrs I believe, but it seems
to be still there. Can I go ahead and still make a revise ...
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2
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2 Replies
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Re: Please help deleting my review
@HannaTuyet Sorry for the delay! Please allow an additional 24-72 hours
before resubmitting the review.
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1
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1 Reply
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Re: Please help deleting my review
Good morning, I resubmitted my review for the Gucci Flora about 3 days
ago but I don’t see it on the product page. Can you please check? I need
to submit it on time for Influenster. Thanks
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0 Replies
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Adding points after purchase
Hi, How to add points after purchase? I have the receipt and the
purchase was made around 10 days ago. Thanks for the help!
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1
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1 Reply
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Re: Adding points after purchase
@Maikexinger It looks like your private messages are currently turned
off. Please send me a private message with your registered email address
and a picture of your receipt or you can contact us by ph...
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0 Replies
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product tester-72 yo woman
I would like info on how to become a product tester for sephora. Many
products seem to be tested by younger women leaving a void for a more
mature area of the market. The experience that I have is yea...
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1 Reply
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Re: product tester-72 yo woman
@crlygirl We appreciate your interest in our company, however, at this
time, Sephora does not provide free samples or product for the purposes
of being reviewed on YouTube, blogs, or other social medi...
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Seeing past Rewards Bazaar redemptions
Hello. I have redeemed several rewards in the past and don’t remember
all of them. I’d like to see all of them if possible without looking
through hundreds of orders. When I go to the points section, ...
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3 Replies
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Re: Seeing past Rewards Bazaar redemptions
Thanks, but they only go back 1.5 years. I’m taking about rewards I
redeemed like 10 years ago
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1 Reply
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Re: Seeing past Rewards Bazaar redemptions
@niquekristan Unfortunately, that information would not be available.
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Re: Seeing past Rewards Bazaar redemptions
@niquekristan You should be able to view the rewards you have redeemed
in your account. If you are on a browser, you should see rewards
redeemed right above the points activity, On the app, select your
profile and it is under samples and rewards.
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Danessa Myricks blush
Hello does anyone know when the four new danessa myricks blush shades
launch in canada ?
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1 Reply
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Re: Danessa Myricks blush
@shaishaishai We don't have a date for this yet. Please stay tuned for
updates!
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points expired no warning
they took away over 2500 points from my account with no notice. this is
such a scam and i’m buying directly from valentino now instead of this
absolute scheming company
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3 Replies
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Re: points expired no warning
@rachelanne98 Points don’t expire as long as you have made a purchase or
redeemed a reward or free birthday gift within the last year. It looks
like your private messages are currently turned off. Ple...
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2 Replies
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Re: points expired no warning
hello! i tried to place an order this year but it had issues with the
postal code from my billing address, so i called to sort it out and the
wait was too long. i had terrible customer service and fig...
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1 Reply
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Re: points expired no warning
@rachelanne98 I'm not able to reply to your PM, as they are not enabled
on your side. You can adjust your account settings (the gear icon) on a
desktop or mobile web browser, not the app.
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Missing samples
Hi Unfortunately my recent order arrived without any samples even if you
were out of the perfume, samples in the sample would’ve been great. Any
help would be appreciated.thanks
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1 Reply
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Re: Missing samples
@Jenabug75, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would ...
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0 Replies
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Where do you find your $ spent this year
Hi, it seems the App has changed a little and I can't find how much I
have spent so far this year. Does anyone know how to find it? Thanks!
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1 Reply
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Re: Where do you find your $ spent this year
Hi @catalana87, thank you for reaching out! To view your points/spend
activity, please navigate to your Beauty Insider Summary page, then
scroll down to Points & Spend Activity.
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Bag fee
I love Sephora carries a huge variety of brands that you can’t find
anywhere else and recently tried to use the online order to pick up
in-store option since the products I wanted sold out online. Dur...
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2 Replies
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1 Reply
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Re: Bag fee
Hello,I had a similar experience today picking up two Caudalie items
which I had ordered online for in-store pick up at the Chestnut Hill
Mall location in Newton Mass. Having moved over 2 hours away f...
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Unable to find reviews more than 72 hours
I posted a review on clarins double serum day and night and givenchy
irresistible nude velvet. The review was posted more than 72 hours ago
yet I don’t see my reviews
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Re: Unable to find reviews more than 72 hours
Hi, thank you for checking that for me. The clarins review were for
Clarins Extra-Firming Night and day cream Cream. My bad. I said it
wrong. Can you check that for me please?
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1 Reply
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Re: Unable to find reviews more than 72 hours
@renejklmnop It looks like those were approved around the same time, so
I would keep an eye out for all three.
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Re: Unable to find reviews more than 72 hours
@renejklmnop I don't see a review submitted for the Clarins Double Serum
under your account, so I would recommend resubmitting it. I see your
review for the Irresistible Nude Velvet Eau de Parfum was ...
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Delete a review
I made a review on Clarins Double Serum Anti-Aging to Firm, Boost
Radiance and Refine Pores, but I want to add some more details to my
review! Is it possible to delete my current review? It was posted two
days ago, I believe. Thank you.
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1 Reply
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Re: Delete a review
@kristyn07 I have removed it for you and you should see it come down
from our site within 24 hours.
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0 Replies
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