Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

YAYGIFTING

why is the YAYGIFTING code is not available in Canada and why did we receive an email for this promotion if we cannot use it anyway????!!!!

Re: YAYGIFTING

Not working for me either 

Re: YAYGIFTING

@JCforever I will send you a PM for more information. 

Re: YAYGIFTING

I also received an email with this code and then got an error message that it's only for US customers when I tried to checkout. I hope Sephora corrects this error and allows Canadian customers to use it. 

Re: YAYGIFTING

@alana4321 I'm sorry to hear that! I will send you a PM. 

Re: YAYGIFTING

they also have pages on the canadian website showing it...so really not great. YAYGIFTING.JPG

Re: YAYGIFTING

I had the same problem! I got an email about the YAYGIFTING code and then when I tried to apply the 20% off at checkout, it said the code is only available to US customers.

Re: YAYGIFTING

to add, I also see the promotion all over the Sephora website but when I try to apply it, it doesn't work.

Re: YAYGIFTING

I am also wondering about this. It appears that Canadian Sephora members got the email for YAYGIFTING but it is not working for me at the moment. Please let me know of any updates. Thank you!

Re: YAYGIFTING

Hi @Atillissai,

 

I'm sorry to hear this! I'll take a look further and I'll send you a message.

 

Best,

Laurie 

Re: YAYGIFTING

can you publically post the reply we are all wondering. 

Re: YAYGIFTING

Same. So frustrating. I’m in Canada with a full cart trying to use the code emailed to me and unable to use. 

Re: YAYGIFTING

I'm in America and still can't use it. Seems to be broken. 

Re: YAYGIFTING

I agree. Why would I receive this but can't use?

Re: YAYGIFTING

Hi @ashjohnsxo Oh no! I will send you a PM to further assist.

Re: YAYGIFTING

CAn you reply not in a DM we are all having this issue it is not one person but all the canadians who see it on your website right now- + got an email! 

Re: YAYGIFTING

Hi @DR00 I'm so sorry to hear about this! I'll send you a PM shortly.

Re: YAYGIFTING

Hello,

I received the email and am having the same issue. Thanks for your help!

Re: YAYGIFTING

Hi @CookieDoughy,

 

I'm happy to check on this and I'll send you a message.

 

Best regards,

Laurie 

Re: YAYGIFTING

Have the same issue

Re: YAYGIFTING

Hi @Mav65,

 

My apologies, I'll send you a message shortly.

 

Best,

Laurie 

Conversation Stats
  • 20 replies
  • 2362 views
  • 4 Hearts Given
  • 14 Contributors
Photos1
  • YAYGIFTING.JPG
testing