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Post in Customer Support
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Anonymous Insider
‎05-30-2019 08:52 PM
‎05-30-2019 08:52 PM

Wrong item

Hi there, I ordered a ordinary Buffet but got a Niacinamide 10% + Zinc 1% in the package instead. How can I get the right item shipped?  Thanks in advance.

THE ORDINARY -

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kevinbt
ALUM II Insider
‎05-31-2019 09:16 AM
‎05-31-2019 09:16 AM

Re: Wrong item

Hi @Anonymous, I'm sorry to hear that! I am sending you a private message to further assist.  I'm also going to be removing your image and order number to protect your privacy. 

 

Regards, 

Kevin

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