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Post in Customer Support
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kaytr0n
NEWCOMER I Rouge
‎05-04-2020 09:38 PM
‎05-04-2020 09:38 PM

Wrong item received

D5249526-279D-434E-ACCF-460B4D4D4D43.jpeg

I’ve been anticipating for this package to arrive, only to find out the most important thing is missing! I got this today and tried calling customer service, but they were closed. I ordered a Lancôme serum set that came with a travel sized bottle, instead I got a Lancôme mascara. Please help! 

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RebeccaBT
ALUM II Insider
‎05-05-2020 09:59 AM
‎05-05-2020 09:59 AM

Re: Wrong item received

Hi @kaytr0n,

 

I am so sorry to hear this. I will send you a PM to further assist you. 

 

Best,
Rebecca

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  • ‎05-04-2020 09:38 PM
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