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Post in Customer Support
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Wrong Play Remedy Box

Not sure why these are so wrong, I chose Edition 2 because I have allergy issues to Tatcha but that's what I got.  Need this fixed.

Same. There was a major mixup. Its unfortunate.

Same. There was a major mixup. Its unfortunate.

Re: Same. There was a major mixup. Its unfortunate.

@Lazybeautybeast I ordered edition 1 but received edition II 😭 

Re: Wrong Play Remedy Box

I ordered two and got one as well .. ughh😖😑

Re: Wrong Play Remedy Box

Hi @lisac3,

 

I am sorry for the inconvenience. I will send you a PM to assist you further with this. 

 

 

Stay Fabulous,
Zanna

Re: Wrong Play Remedy Box

I also received the wrong box is there anyone who got edition IO who wanted edition I and would like to swap?

Re: Wrong Play Remedy Box

I'd like to swap. I wanted edition I but got II.. Really hope Sephora can pay for the shipping on these swaps. PM me if you are down to swap.

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