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Post in Customer Support
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LOFRASE
NEWCOMER I Rouge
‎08-10-2018 09:53 PM
‎08-10-2018 09:53 PM

Wrong Items Shipped

Good Evening, Could someone from your team please contact me regarding my most recent order? I was shipped someone else’s items by accident. The box was addressed to me and included my receipt (with the correct items noted on it) but I was provisioned with totally different items. I only received the correct samples I selected. The actual items I purchased were not included.
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DaneeBT
MOD Rouge
‎08-11-2018 08:41 AM
‎08-11-2018 08:41 AM

Re: Wrong Items Shipped

Hi @LOFRASE,

 

I'm so sorry to hear you received the incorrect items! I'll send you a PM to help.

 

Always,
Danee

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  • ‎08-10-2018 09:53 PM
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