Where did my points go!!!

[ADKer]

Yesterday I had over 1600 reward points and today it’s saying I have 0!!!! I did not redeem any of them obviously. I’ve been saving these points for a long time too! Anyone else have this happen to them?

[JamilaBT]

Hi @ADKer + @faeriesarereal + @LiliSB + @myriam30 + @Veronda. So sorry about any confusion. Our Beauty Insider system was performing our annual year end maintenance. Everything should be restored. If you are still not seeing your account information, send me a message with your Beauty Insider email.

xo, jamila

[faeriesarereal]

Same thing happened me this morning. I figured it must have been some sort of glitch and when I checked back this evening my points were back. Whew! 

[ADKer]

Just checked and all my points are back!!!! Yeah!!!!

[LiliSB]

The same thing happened to me!!

[myriam30]

Same thing happened to me! Hopefully this gets fixed

[Veronda]

Yup, happened to me as soon as it rolled into the new year! Sure hoping this glitch is fixed and there was some record of how many points we had before it! I was at over 2300!