Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

What does "returned and paid" status mean on an order?

I recently had an order refunded to me, i contacted customer service and they processed my return and sent me confirmation email regarding my return. When i checked the status of the order it says "returned and paid" i'm just wondering what does that mean and will my order still be refunded to my credit card? 

 

Thank you!

Re: What does "returned and paid" status mean on an order?

@Shania1701 That is the status you see when an order has been refunded. I will be happy to check on this for you and will sent you a PM. 

Conversation Stats
  • 1 reply
  • 6728 views
  • 1 Hearts Given
  • 2 Contributors