Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider
‎01-24-2018 03:07 AM
‎01-24-2018 03:07 AM

Was my order cancelled or not?

I placed an international order a week ago and received a confirmation from you. However, when I went to track my order on your website, it said the status of my order was “pending“ in the overview and on the detailed page it said “cancelled“. I haven't received any e-mails about my order having been cancelled, that's why I would like to know whether my order is still going to be shipped or not.
0
Reply
1 Reply
RaquelBT
ALUM II Insider
‎01-24-2018 01:42 PM
‎01-24-2018 01:42 PM

Re: Was my order cancelled or not?

Hi @Anonymous,

 

I'll be sending you a PM shortly to assist!

Best Regards,

 

❤️ Raquel 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎01-24-2018 03:07 AM
  • 237 views
  • 0 Hearts Given
  • 2 Contributors
testing