Valid address

[RosaRF]

Spoiler

 

I have ordered several times with the same home address. Now I can not place my order because I get a message saying that you are "unable to verify your address as valid hazmat approved location."

This is a home address not a hazmat location. Please advise how I can place my order. Thank you.

[LaurieBT]

@RosaRF, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and shipping address, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!