VIB Tier Celebration Gift

[MsXtineR]

How can I claim the 500 point gift? Whenever I click on "claim your gift", the page just loads back from the top.

[Anonymous]

I am having this same issue - tried it in the last week of December and again today 😞

[Anonymous]

I'm having the same issue claiming my tier gift.

[karinamazing]

I am having the same issue! I want to choose the free shipping for $35 purchase gift but it won't let me checkout with that in my bag. 

[keelybt]

Hi all, Sorry for the late reply! If you still need assistance, please send me a PM. 

[melissabt]

@MsXtineR,

I am going to send you a message shortly!

[Anonymous]

I had this same issue and I came back to the app today and it says these benefits have been removed. Can someone help me with this? I just booked a full makeover and was hoping to use my tier status gifts for this

[Becka652]

I am having the same problem as well. Can you help me also? Thanks.

[RebeccaBT]

Hi @Becka652,

I will send you a PM to further assist you.

Best,
Rebecca

[kourtneymn]

I am having the same issue could I also receive help?

[Sophiesst]

Hello, I’m having the same issue too! Could you please let me know how to fix it! Thanks