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Post in Customer Support

VIB Status and wrong email

My VIB status and points are under my mom's email address instead of my own. She cannot remember the password she used. How do I switch my status to this account?

Re: VIB Status and wrong email

Hi @ImLikeTT,

 

For further assistance, please have your mom contact customer service at 1-877-SEPHORA to verify her account and authorize for your accounts to be linked. 

 

Best,

Zakiya

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