Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

VIB 10% off shopping pass not working

The website has been super glitchy and nothing is loading. I just placed an order and tried to use my VIB 10% off shopping pass and it wasn't wanting to upload. Anybody else having this problem rite now? 😞 

Re: VIB 10% off shopping pass not working

Hi ilona1,

 

So sorry for the inconvenience caused! Beauty Insider was temporarily down for maintenance but should be running fine now! If you are still having trouble, please shoot me a PM for further assistance. Thanks!

Stay Fabulous,
Zanna

Re: VIB 10% off shopping pass not working

Same here I don't know how to solve this problem. I'm obviously a VIB but while I tried to use the code it say I must be a VIB to use it. 

Conversation Stats
  • 2 replies
  • 376 views
  • 1 Hearts Given
  • 3 Contributors