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Post in Customer Support
JacquiG26
NEWCOMER I Insider
‎02-12-2024 08:24 AM
‎02-12-2024 08:24 AM

Unsuccessful authorization

A few days ago I ordered a perfume Sephora charged my card  the order was supposed to arrive tomorrow and right now I see unsuccessful authorization And the status is canceled.

Sephora already charged my card and I really want the perfume will they give me my money back?

Or will they send the order? How much time will it take?

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2 Replies
DaneeBT
MOD Rouge
‎02-12-2024 09:24 AM
‎02-12-2024 09:24 AM

Re: Unsuccessful authorization

@JacquiG26 I'm sorry to hear about this! I'll look into it then send you a PM.

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CynthieLu
ICON IV Rouge
‎02-12-2024 08:31 AM
‎02-12-2024 08:31 AM

Re: Unsuccessful authorization

I would reach out to Sephora's customer service department @JacquiG26 

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  • ‎02-12-2024 08:24 AM
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