Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
rsp1004
NEWCOMER I
‎04-19-2021 01:04 PM
‎04-19-2021 01:04 PM

Unsuccessful Authorization

Hi! I placed an order on 4/11 and just checked my account again to see that the order status says "Unsuccessful Authorization." Does this mean that the order has been cancelled and I need to reorder? Would love any help ASAP (before the sale ends)!

Tags:
0
Reply
2 Replies
1 Reply
rsp1004
NEWCOMER I
‎04-19-2021 01:06 PM
‎04-19-2021 01:06 PM

Re: Unsuccessful Authorization

Also, this was using a Sephora Card, which after reading a few more help tickets I noticed may have been the issue for the "unsuccessful authorization." Any help would be greatly appreciated!

0
Reply
1 Reply
JaneanBT
ALUM II
‎04-19-2021 03:43 PM
‎04-19-2021 03:43 PM

Re: Unsuccessful Authorization

Hi @rsp1004,

 

I will send you a private message. 

 

Best Wishes,

 

Janean

0
Reply
Conversation Stats
  • 2 replies
  • ‎04-19-2021 01:04 PM
  • 174 views
  • 0 Hearts Given
  • 2 Contributors
Top