TS Header is either expired or invalid

[HeidyS26]

I cannot log into my account - Can someone fix this for me?

[keelybt]

@cutzie80 I will send you a PM for more information. 

[ainsleyko]

Mine says that too

[keelybt]

@ainsleyko I will send you a PM to help. 

[Zeynep22]

Having the same issue, can you help me as well? 

[keelybt]

@Zeynep22 I will send you a PM to help. 

[noharang]

I'm having this same exact problem. Please advise.

[LaurieBT]

Hi @noharang,

If you're using the browser, please try clearing your cookies/cache on your browser. Please also check if you're able to sign in on the Sephora app. If the issue persists please let us know. Thank you!

Best,

Laurie

[leeexxxyyy]

App isn’t working after downloading it several times

[DaneeBT]

@leeexxxyyy Sorry to hear that! I'll send you a PM.