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Post in Customer Support
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Submitted a review weeks ago….still not posted

I submitted a glowing review for Danessa Myricks’ concealer brush several weeks ago after seeing a lone, bad review under that product. I wanted my opinion heard because I didn’t want that review to deter others from getting this amazing brush. It’s been at least 3 weeks and nothing!


I can’t resubmit a review because the site will not allow me to do that. I have refreshed. I have done all the troubleshooting. Nothing! 

I normally wouldn’t even care but no, I want to support this BLACK OWNED brand publicly, and I know a lot of people rely on reading reviews before buying products. The people need to know how amazing this brush (and all of Danessa’s products, honestly) is. 

What can be done? 

 

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Re: Submitted a review weeks ago….still not posted

Hi @EABANAL

 

My apologies, it looks like a technical error occurred. I've removed this review so you can resubmit it. Please be sure to leave your review directly from the product page here: https://www.sephora.com/product/danessa-myricks-beauty-yummy-3-0-conceal-sculpt-brush-P511711 

Please also let us know once you've resubmitted it so we can make sure it goes through successfully. Thank you!

 

Best,

Laurie 

Re: Submitted a review weeks ago….still not posted

Thank you for the timely response. I just resubmitted it! 

Re: Submitted a review weeks ago….still not posted

@EABANAL Thanks! I see that it was successful. Can you please let us know if you do not see the review posted on the product page within 24-48 hours? 

Re: Submitted a review weeks ago….still not posted

Will do, thank you! 

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