Stolen or lost package?

[Sheri94]

Hi I ordered a few items and got a notifications that my packaged has been delivered. I got home just 5 mins ago and checked everywhere. I assumed it’s not in the mailbox because I ordered $300 worth and the box may not fit in my small mailbox. I  even checked front door of my house and I don’t see it. I called my local UPS carrier and they say they can’t help me because I have to contact Sephora. What a service huh? I’m so livid and mad right now because $300 worth of items and the box is no where to be found. What do I do. I’m so sad because I bought these for my birthday gift. Who would steal someone’s package, like it’s stupid!!! PEOPLE NOWADAYS!!

[GG84]

@Sheri94 Any updates on your package?

[HelenBT]

Hi @Sheri94,

I'm so sorry to hear that! I will send you a PM to assist you shortly.

Warmest regards,

Helen

[susy61]

Help my  order states delivered but no were to.be found please  help!!

My husband ordered my Christmas present and no were to be found