Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Spring Bonus 2019 FAQs

BI-spring-bonus-site-community-thread-image.jpg

 

Our Spring Bonus event is back, where every Beauty Insider member gets a discount! But don’t forget—the higher your tier, the bigger the savings, so keep reading for all the details.

 

Rouge: We wanted to let you know that starting Friday, April 26 through Monday, May 6, you get first access to shop before everyone else with your 20% off (that means you’re getting our biggest discount of them all!) You can shop with your 20% off as many times as you’d like, just flash your Spring Bonus email in store and use code HEYROUGE online.

 

P.S. Because you’re Rouge, you can bring your shopping buddy in store Friday, April 26, they’ll get 20% off too—all thanks to you 🙂

 

VIB: You get 15% off Thursday, May 2 through Monday, May 6. Just flash your Spring Bonus email in store and use code HEYVIB online.  

 

Insiders: You get 10% off Thursday, May 2 through Monday, May 6. Just flash your Spring Bonus email in store and use code HEYINSIDER online. 

 

Have questions? We’ve got answers!

 

What is your Spring Bonus event, and when is it?

Our Spring Bonus event is where you (our Beauty Insider members) get a special discount just for being you!

 

The higher the tier, the bigger the savings:

 

Rouge members ($1,000/spent per year) get 20% off, VIB members ($350/spent per year) get 15% off, and Insiders (free to join!) get 10% off.

 

Rouge can shop early with their discount starting on 4/26, while VIB and Insiders can shop starting on 5/2. Spring Bonus ends for all three tiers on 5/6.

 

Where can I shop?

In store and online! That includes our stores and online in Canada as well as Sephora inside JCPenney stores.

 

Wait I'm Rouge...can I really share my 20% off on Friday, April 26?

Yep, you can! Bring your favorite shopping buddy in store on April 26 and, when checking out, let a Beauty Advisor know they’re with you. Then, voila! 20% off their purchase too, just like you.

 

How many times can I use my discount?

As many times you’d like! Our Spring Bonus discount is unlimited use in store and online, just flash your Spring Bonus email in store or use your tier-specific code online.

 

Speaking of which, what’s my online code again?

Rouge: HEYROUGE

VIB: HEYVIB

INSIDER: HEYINSIDER

 

I’m Rouge and have a Rouge Reward. Can I combine my Rouge Reward, with the Spring Bonus discount?

You will not be able to combine any other offers with the Spring Bonus discount, including Rouge Reward.

 

I am a Credit Card holder and have a Credit Card Reward and/or Credit Card first purchase discount of 15% off. Can I stack either offer with the Spring Bonus discount?

You will not be able to combine any other offers with the Spring Bonus discount, including Credit Card Rewards and discounts. If you would like to use the Spring Bonus discount instead of your Credit Card first purchase discount, please be sure to select a non-Sephora Credit Card Program payment type. After an alternative payment type has been selected enter your Spring Bonus promo code at checkout to receive your Spring Bonus discount. Your Credit Card first purchase discount will then be saved to your account for up to 30 days from the approval date of your Sephora Credit Card or Sephora Visa Credit Card.

 

What’s the fine print?

Well, since you asked…This offer is valid for Rouge members on merchandise purchases made from 4/26/19 through 5/6/19 at 11:59pm PT and for both VIB and Insider members on purchases made from 5/2/19 through 5/6/19 at  11:59pm PT in Sephora US stores, Sephora Canada stores, Sephora inside JCPenney stores, and on Sephora.com and Sephora.ca. Offer not valid on jcp.com. On Friday, 4/26/19 in stores only, Rouge client and one guest of Rouge who is a member of the Beauty Insider program and is present at the time of redemption will be eligible for 20% off all merchandise purchases. Not valid on Google, The Ordinary, and MAC Cosmetics VIVA GLAM products. Clients are limited to the purchase of one Dyson item, three Drunk Elephant items, and three Tatcha items, and five Morphe items per transaction. Not valid on previous purchases, purchases of gift cards or eGift cards, FLASH, PLAY! by SEPHORA, gift wrap, taxes, or shipping & handling charges. Return of discounted merchandise will be for the price actually paid. Sephora is not responsible for damaged, lost, or stolen offer materials or barcodes. Offer has no cash value and may not be altered, sold, bartered, or transferred. Relevant Beauty Insider status must be attained prior to redemption. No minimum purchase required. Due to heavy demand, Sephora FLASH delivery times cannot be guaranteed for this offer. Not valid on orders shipping outside the US or Canada. Cannot be used in conjunction with other offer or reward. Sephora and JCPenney employees are not eligible for this offer. Sephora may modify or cancel offer at any time. If you recently qualified for a new tier, please check your email for an updated offer.

Re: Spring Bonus 2019 Rouge FAQs

Thanks, Sephora BIC, for such great news!   🙂

Re: Spring Bonus 2019 Rouge FAQs

Oh yay!  What a fun birthday present!  😄. I think I may have to reconsider just getting cleanser and beauty blenders now.  

Re: Spring Bonus 2019 Rouge FAQs

@heartsmyface Girl same, I was strictly sticking to restocks but now......I want new makeup too! That 5% is going to end in me spending an extra 20% 🙄😅

Re: Spring Bonus 2019 Rouge FAQs

Happy birthday, @heartsmyface💖💖💖

Re: Spring Bonus 2019 Rouge FAQs

Thank you so much, @SephoraBIC !  I've had my cart full just waiting for the sale & now that I know it will be 20% off, it looks like I'll get to add a few more things!  Thank you!!  ❤️  🙂

Spring Bonus 2019 Rouge FAQs

Thank you so much for the heads-up on the Rouge Spring Bonus Event. Looking forward to it!

Re: Spring Bonus 2019 Rouge FAQs

Is there an in store event for the 26th like close door shopping for Rouge? I know sometimes there is a one day closer door event at my local store. Thank you for the information @SephoraBIC 

Re: Spring Bonus 2019 Rouge FAQs

Thanks Sephora for the 20%!  I will probably get something for me and some birthday gifts for my family!

Re: Spring Bonus 2019 Rouge FAQs

Can we still use the freebie promo codes with this one?

RE: Spring Bonus 2019 Rouge FAQs

When does the VIB sale start?

Re: RE: Spring Bonus 2019 Rouge FAQs

Re: Spring Bonus 2019 Rouge FAQs

I almost caved and placed an order yesterday, so glad I had a rare inkling of self control. This is great news!!

RE: Spring Bonus 2019 Rouge FAQs

Finally 🤘🏼

Re: Spring Bonus 2019 Rouge FAQs

20% I'm totally adding more to my basket. 

Re: Spring Bonus 2019 Rouge FAQs

YYYYYYYESSSsssSSSSSS

Re: Spring Bonus 2019 Rouge FAQs

YAY!!  So happy you made the spring event 20% off as well!!

Re: Spring Bonus 2019 Rouge FAQs

Thank you for listening to us and making it a 20% discount in the spring too 🙂

Re: Spring Bonus 2019 Rouge FAQs

"Cannot be used in conjunction with other offer or reward"....so the $100 rouge redemption is outta the question

I will still try the first day in store !

I will still try the first day in store !

Re: Spring Bonus 2019 Rouge FAQs

@mmmiu Nice catch!  We were debating that on another thread, so this puts that question to rest.

Spring Bonus 2019 Rouge FAQs

I can no longer find the Tatcha dewy moisturizer on the site.... Did it get removed in anticipation of the sale? that's one of the main items I was looking to get.
testing