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Post in Customer Support
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janamdd
NEWCOMER I Vib
‎07-12-2024 03:29 AM
‎07-12-2024 03:29 AM

Spoiled product

I have a sephora mask that turned from green to yellow and its still unopen very disappointed where should i send the video if i cannot go to the store do they have a chat services? #sephora mask 

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2 Replies
DaneeBT
MOD Rouge
‎07-12-2024 07:05 AM
‎07-12-2024 07:05 AM

Re: Spoiled product

@janamdd oh no! I'll send you a PM. 

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CookieGirl1
ICON I Insider
‎07-12-2024 05:31 AM
‎07-12-2024 05:31 AM

Re: Spoiled product

@janamdd how old is the product?  Was it exposed to very high or low temperatures?  

And you'll need to contact Sephora Customer Service.

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  • ‎07-12-2024 03:29 AM
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