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Post in Customer Support
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Spend $75 get 15% off later

Wondering if I missed the 15% off code? I spent well over $75 in the most recent promotion and still have not received my 15% off coupon code. The app sent me a notification that I qualified at the time but never received the code. Did I just miss it? I called CS and they explained that it basically is a raffle type system. You spend $75 for the “chance” at getting the discount. This is bad business as it’s very deceptive is this is truly the case. I’m less than $100 away from becoming rouge and have well over that sitting in my basket awaiting the discount. 

RE: Re: Spend $75 get 15% off later

Hi, will I be able to receive one too?

Re: RE: Re: Spend $75 get 15% off later

Hi @bobalove,

 

I will send you a PM to request for more information.

 

Always,

Danee

Re: Spend $75 get 15% off later

Hi, I have not received my code yet either 😞

Re: Spend $75 get 15% off later

Hi @x3nacat,

 

I'll look into this and I'll send you a message.

 

Best,

Laurie

Re: Spend $75 get 15% off later

Hi Laurie,

 

I haven’t received mine either? Please can you assist.

 

Thanks,

 

Victoria

Re: Spend $75 get 15% off later

Hi @MKupaddict25,

 

I'm happy to check on this and I'll send you a message shortly.

 

Best,

Laurie

Re: Spend $75 get 15% off later

Hi, I have not received my code yet either 

Re: Spend $75 get 15% off later

Hi @Funo

 

I will send you a private message so I can provide you more information. 

 

Best Wishes,

 

Janean

Re: Spend $75 get 15% off later

I have not received mine either and spent >$75 with intention of the discount.  Can you please look into?

Re: Spend $75 get 15% off later

@Cardamon44 I will look into this for you and send you a PM. 

Re: Spend $75 get 15% off later

Jumping on the bandwagon here.

 

I spent $100 on 9/2 and still haven't received the code for 15% off.

Please help 🙂

Re: Spend $75 get 15% off later

Hello Laurie! I also have not received a 15% off code despite spending $75 within the advertised time frame. Can you help me with this issue as well? Thank you!!!

Anonymous Insider

Re: Spend $75 get 15% off later

I did not get my code either, what can I do to get one?

Re: Spend $75 get 15% off later

@Anonymous I will send you a PM to help.

 

Re: Spend $75 get 15% off later

Hi, I also have not received the code and spent over $75 in one transaction during the relevant time period 

Re: Spend $75 get 15% off later

Hi @LaurieBT 

 

I made a purchase of over $75 during the time period, but have not received a code in my email. Can you look into it for me? Thank you!

Re: Spend $75 get 15% off later

@skcfan I will send you a PM to help. 

Re: Spend $75 get 15% off later

OK great!! I didn’t want to miss to discount and was very upset when the CS rep told me I wasn’t selected. I will definitely be keeping an eye on my email!

RE: Re: Spend $75 get 15% off later

Did you get the code yet? I still haven’t received an email. Someone at Sephora dropped the ball for sure.
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