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Post in Customer Support
Anonymous Insider

Shipping delay

hi! Just out of curiosity is anyone experiencing a delay in shipping?

Re: Shipping delay

Hi @Anonymous, @Anonymous, @MellowFellow, @aberrationofsel, and @lnn24,

 

Thank you for your patience as we work to process and ship your orders! If anyone needs assistance, please send me a private message with your order number and I'll be happy to take a look. 🙂

 

- Laurie

Re: Shipping delay

Third-ing this. I ordered 6 items on 12/29. 5 of them have shipped, but the last item has sold out and is still "in progress." =\ What is going on....?

Re: Shipping delay

I placed my order on 12/29. No updates. I've begun to worry, tbh.

Re: Shipping delay

You're not alone. Order placed 12/31, and only one item out of 6 has shipped (and it's expected to take 6 business days, rather than 3 to get to me? wtf).

Anonymous Insider

Re: Shipping delay

I placed an order 12/30, ordered 2 items and some samples. Nothing I ordered has gone out of stock, yet my order is still processing. I'm beginning to get impatient. I was hoping my stuff would get here before I left town for a week, but I leave in about 14 hours and it's still in progress. If they're having a delay with shipping, they should really post about that somewhere when you're checking out. 

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