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Post in Customer Support
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lee3233
NEWCOMER I
‎05-03-2024 11:02 AM
‎05-03-2024 11:02 AM

Shade match error

Every time I try to use the shade finder it just keeps saying to try again later. It’s been doing this for like 2 weeks. Is anyone else having this issue? 

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LaurieBT
MOD
‎05-03-2024 11:37 AM
‎05-03-2024 11:37 AM

Re: Shade match error

Hi @lee3233,

 

I'm sorry about this! Can you please try using the Shade Finder on both the browser and the app? On the browser, please clear your cookies/cache or switch to a different browser. On your app, please delete and reinstall the app on your device.

 

Best,

Laurie 

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  • ‎05-03-2024 11:02 AM
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