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Post in Customer Support

Sephora, this is so disgusting.

I have had a really bad week, and my same day delivery order was stolen by an uber driver. I’m faced with so much stress this week that I have acne, my skin is dry, my hair is flat, I hate my entire self. The least I could do is buy some products that could help that. What I got was nothing expensive, mostly just a mini dry shampoo and the ordinary serum and it’s stolen. I was really looking forward to using those after a long day at work, but it’s nowhere and the photo the driver sent was just a blurry photo of my driveway. I’ve read horror stories of people getting expensive perfumes or even a dyson stolen, but seriously of all things? I just wanted to feel like myself again. I’m always too busy to just go to a Sephora and I loved my subscription so much, but I don’t know if I even want to shop here again. 


I wish there was a way for Uber drivers to have some accountability for this, I am really distraught.


Re: Sephora, this is so disgusting.

I’m so sorry this has happened to you

Re: Sephora, this is so disgusting.

@Lami14 I'm sorry to hear about this. I'll send you a PM.

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