Sephora rouge shipping

[mackdaddy69]

Anyone else getting really frustrated with how long rouge shipping is taking lately???? I normally get my makeup order the following business day. Now I’m waiting a week to receive it!!! I thought paying thousands of dollars on makeup means FAST shipping!?!?

[lemerc]

Shipping times on my recent orders have been delayed as well. I've noticed that they are arriving via Lasership, rather than USPS. Not sure if that is why? -- but it's annoying!

[mackdaddy69]

They are blaming it on increase of orders. I think it’s good, but should be hiring more people to be able to get all the orders out on time. Super frustrating

[LaurieBT]

Hi @lemerc,

I'm sorry to hear this! This thread has been moved to the Customer Support group. Please send me a private message with your order number(s) that may have been delayed, and I'll be happy to take a look further to assist. 🙂

Best regards,
Laurie

[RaquelBT]

Hi @mackdaddy69,

I'm very sorry to hear this! If you aren't receiving your orders in the correct shipping time frame, please feel free to send me or any other Mod a private message with your order number(s), so we can look into your orders for you. Thank you. 🙂

Best Regards,

❤️ Raquel