Sephora points

[maddiegeist]

Why does it say I’m exceeding 98 points when I have 102 in my account. I’m trying to add things and I get met with this. I’m really confused. 

[LaurieBT]

Hi @maddiegeist,

Can you please try switching to the Canadian side of the app, then back to the US side? This may help refresh your basket.

To do this on the app, click your name/photo icon near the bottom center of the screen. Scroll down to App Settings, then select Canada. Then, please switch it back to the US. Let us know if this works for you, or if you continue to see the issue after. Thank you! 

Best,

Laurie