Sephora flash shipping

[Kiyorni]

Has anyone noticed that they're Rouge status is now authorized for free 3-day flash shipping, instead of Sephora's 2-day? Did Sephora have a change in their policy? It still indicates in the website that it's 2-days.

[DaneeBT]

Hi @Kiyorni,

I'm sorry for the confusion! We don't currently offer Flash 3 Day shipping. But please note that if your Flash 2 Day shipping order is placed after 3PM PST, it will process and ship on the following business day, and arrive two business days later. For more information regarding Flash and its timeframes, please visit this link:

https://www.sephora.com/flash-shipping-information

Thank you!

Always,

Danee 

[Kiyorni]

My profile says "..Because Im a Rouge" I get "Free 3-days shipping". I get that if I make an order past a certain time it won't be processed until the next day. I'm confused because on the Beauty Insider comparison chart shows "Flash 2-days shipping". 

Is the "Free 3-days shipping" including 1 day processing and then 2-day shipping then?

[keelybt]

Our free Rouge Flash 2 Day is a shipping subscription, so you have to opt in. If you have not opted in, you would automatically receive free 3 Day (standard) shipping.  As you have opted in to Flash shipping, the 3 Day shipping does not apply.