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Post in Customer Support
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Sephora app crashing

The app forced me to update saying that there is an “app makeover”, but once i updated it, it still gives thd same error and takes me back yo the app store. I tried reinstalling the app but still having the same issue. 

Re: Sephora app crashing

Hi guys, This issue should now be resolved. Please try closing out the app completely and restarting. If you are still experiencing this issue, please send me a PM.

Re: Sephora app crashing

I'm having the same problem. I'm using iOS 12.0. The app told me to update and took me automatically to App Store, but in the app store, it doesn't say "update" - just "open". So, when I open, it takes me back to old app and black screen with text that tells me that I have to update. I looked under updates section, and Sephora app is not on the list. I also reinstalled the app, but the problem persists.

Re: Sephora app crashing

I’m having the same problem too! Sephora, please fix your app! I’m less likely to shop without it.

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