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Post in Customer Support
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Sephora Opinions Email Survey

Hey everyone!

 

I received an email from Sephora Opinions with the email address opinions@beauty.sephora.com which contained a link to fill out the online survey and receive 100 complimentary points for doing so. When I tried to fill out the survey, the link sent me to a blank page with the number 400 in the top left corner. I cleared all of my caches/cookies thinking this would help, but the link still does not seem to work. I also tried to access the link from google chrome and still had no luck. I am just wondering if there is anything else I should do. Any guidance is greatly appreciated! Screen Shot 2021-04-29 at 9.54.33 PM.png

Re: Sephora Opinions Email Survey

Hi @nataliecontixx,

 

This post has been moved to Customer Support and I'm sorry for the trouble! Our teams are aware of the issue with the link and it's expected to be resolved tomorrow. 

 

Best,

Laurie

Re: Sephora Opinions Email Survey

Hi Laurie,

 

Thank you so much for your reply! Will there be a new email with a working link sent out? I tried the original link again and it is still doing the same thing. Thanks so much.

 

 

Re: Sephora Opinions Email Survey

@nataliecontixx @I would call customer service 

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