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Post in Customer Support

Sephora Deleted My Rouge Account

I went on my app tonight to see that my account was deleted, that all 3,000 of my points were gone and that I was unable to look up my account number for this account.  Is anyone having similar problems?


Re: Sephora Deleted My Rouge Account

I'm also having this issue and am VIB

Re: Sephora Deleted My Rouge Account

Hi @Logannie, @tianaaak and @Melsii,


Our Beauty Insider system is currently down. Rest assured you have not lost your Beauty Insider points. Please stay tuned and check back. Thank you!




RE: Sephora Deleted My Rouge Account

Yes same problem here
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