Sephora Credit Card site not working

[kari338977]

I've been trying to pay my sephora credit card bill. I've been unable to get the site to load to make a payment. I've tried loading the site on 2 different phones with no luck so far.  I keep getting the same message that the site can't be reached. I've never had this problem before and I am getting worried. My bill is due soon.

Spoiler

[LaurieBT]

@kari338977, I'm very sorry to learn of your frustrating experience with attempting to pay your Sephora credit card bill. As Comenity Capital Bank handles all Sephora credit card related inquiries, I regret that we are unable to access any details related to your account.

We recommend contacting either of the following numbers to resolve your issue: 

• Sephora Visa card: 866-841-5037
• Sephora private label card (no Visa logo): 866-702-9946