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Post in Customer Support
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harend
NEWCOMER I Rouge
‎07-25-2021 08:36 AM
‎07-25-2021 08:36 AM

Sent my package to wrong address

Hi I sent my package to the wrong address and it hasn’t shipped yet! Is there anything I can do?

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3 Replies
DaneeBT
MOD Rouge
‎07-25-2021 08:52 AM
‎07-25-2021 08:52 AM

Re: Sent my package to wrong address

HI @harend,

 

We have a short timeframe in which we are able to cancel orders. I will send you a PM.

 

Always,
Danee

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2 Replies
harend
NEWCOMER I Rouge
‎07-25-2021 08:59 AM
‎07-25-2021 08:59 AM

Re: Sent my package to wrong address

Hi Danee,
I actually just talked to a customer service rep and she sent one in! Thank you so much.

 

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1 Reply
DaneeBT
MOD Rouge
‎07-25-2021 09:06 AM
‎07-25-2021 09:06 AM

Re: Sent my package to wrong address

I'm glad to hear that! Please let me know if you need further assistance.

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1 Reply
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  • 3 replies
  • ‎07-25-2021 08:36 AM
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