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Post in Customer Support
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Samples

I choose my samples but am always dissapointed when I open my box because the samples are never the ones I said I wanted to try. Is there no guarantee that the samples will be what was sent with my order?

Re: Samples

I also have had an issue with samples recently my few orders they have eaither been all wrong or just not there. Very sad 😞

Re: Samples

Hi @BeccaBlueyes,

 

I'm sorry to hear that! I'll be sending you a PM shortly.

 

Always,

Danee

Re: Samples

Hi @GabbyLW,

 

We're so sorry to hear this. We do our best to fulfill sample requests. In the event that chosen samples are not available, we do provide substitutions. Please send me a private message if you need further assistance.

 

Warm Regards,

Penelope

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