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Post in Customer Support
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Samples, Online Orders, and Retail Stores.

Dear Sephora, 

 

It is clear. I would buy more at your retail stores with more samples. Your online marketplace is where it is at. I am a local loyal shopper always. The samples purchased with points and orders... and also free samples...Well, it has made me the most loyal customer to Sephora. Changing the dynamic of my beauty landscape as a very stubborn, sensitive beauty customer. Trying new things, buying new things I would never ultimately buy. Thought you should know.

 

Samples in beauty might not show rewards immediately. But overtime you will see the big picture in the best skincare and makeup.

 

The big picture. Long term. Thank you for the Sample Bags.

 

I am currently a loving and long term customer of:

First Aid Beauty 

It Cosmetics

Nars

Tarte

Drunk Elephant

Tata Harper

Nars

Quai

Yves Saint Laurent

 

And many more...

Rachel

Re: Samples, Online Orders, and Retail Stores.

Hi @Rwcat  At this time, store samples are limited to prepackaged samples and the selection can vary by store. I will be happy to share your feedback with the appropriate department for future consideration. 

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