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Post in Customer Support

Samples Not Included In My Orders?

Several of my orders have been arriving with no samples (selected at checkout) or the extra freebies (entered with code) and am wondering why this is the case. Is this happening to anyone else? 

Re: Samples Not Included In My Orders?

Hi @TeenBeauty,

 

I am so sorry to hear this. I will send you a PM shortly to assist you. 

 

Best,
Rebecca 

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