Sample arrived spilled

[Julessg]

I received my hair oil sample spilled with half the bottle wasted which is unfortunate because I was looking forward to trying a new product for me after earning three different samples for spending a certain amount in this purchase. If there is any way I could get a new sample on the gisou hair oil it would be appreciated.

 

 

[LaurieBT]

@Julessg, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!